Returns & Exchanges

At BariatricPal Shop, we want you to feel confident in your post-weight loss fashion journey. If your apparel doesn't fit or meet your expectations, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in original condition, unwashed, and with all tags attached to qualify for a full refund or exchange.

• 2.
  Initiate Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.